Here at SoccerPots we believe that everyone should get enjoyment and excitement from participating in the Leagues. However, we appreciate that gambling may go beyond enjoyment for a small amount of people and become a habit that could cause problems for the individual and those around them. As such, we recognise it is our responsibility to ensure that a responsible attitude towards gambling is taken and we have a number of systems and processes in place to best avoid problems occurring. Please read on to understand how SoccerPots are committed to assisting and protecting those who should not be gambling or who wish to limit the amount that they gamble.
Under Age Gambling
To play on SoccerPots you must be over 18 years of age. We use a variety of tools to verify the age of our players. Any player who provides dishonest information regarding their age automatically forfeits their right to any pot.
Player History and Balance
Players can easily access a full history of their transactions, withdrawals and deposits within the ‘Profile’ menu. A Player’s balance is always available through the ‘Profile’ page.
The Flexibility of a Time Out
Players who may want to take a short break from gambling can do so by taking a Time-Out for a specified period ranging from 24 hours to 6 weeks. If you would like longer than this please let us know. Once a Time Out has been requested you will not be able to access your account. The last unfinished entered Round will be completed with the Player still a participant until the Round has completed.
For more information on taking a Time-Out please email us with your account details and the period of the Time Out you would like applied to your account.
Note that once the Time Out period has ended your account will automatically re-open. If you want to prevent yourself from gambling for a longer period of time and you want this decision to be irreversible you should consider using our Self-Exclusion option.
SoccerPots provides a self-exclusion facility, which enables Players to close their account for a period of 6 months to 5 years.
During the period of self-exclusion SoccerPots will do all it can to prevent a new account being opened. You will not receive any promotional materials from us and suggest that if using social media channels you take steps to ensure you don’t receive our news or updates.
To use our self-exclusion option please refer to ‘My Account’ and ‘Self-exclusion’ menu. You will be asked to choose the period of time you wish to be excluded for.
A Player who has decided to enter a self-exclusion agreement will do so immediately without any cooling off period. Please note that self-exclusions are irreversible for the duration of the specified. An account closed under a self-exclusion agreement will remain closed for the agreed period and until the person takes a positive action in order to re-open that account by contacting SoccerPots
Players wishing to exclude may also email us at firstname.lastname@example.org confirming the full name and address for the account registered with us. Please withdraw any unused funds if choosing self-exclusion.
It is recommended that Players using this option should consider extending their self-exclusion to other remote gambling operators they use. We also suggest Players consider visiting one of several websites listed below that promote responsible gambling educational services. If you require more information relating to self-exclusion please let us know.
If you are considering self-exclusion you may wish to register with GAMSTOP, a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.
We offer the ability for our Players to limit the amount of money that they are able to deposit online into their account on a daily basis. These amounts may be revised downwards at any time but any increase will only be implemented after the time specified for the limit has passed.
The SoccerPots apps will not obscure the time on the mobile device it is being used on. This will enable the Player to determine Time Spent on gambling.
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. It may help you to keep control by remembering the following:
• Have others ever criticised your gambling?
• Have you ever lied to cover up the amount you have gambled or time you have spent doing it?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you gamble alone for long periods?
• Do you stay away from work or University to gamble?
• Do you gamble to escape from a boring or unhappy life?
• Are you reluctant to spend ‘gambling money’ on anything else?
• Have you lost interest in your family, friends or pastimes due to gambling?
• After losing, do you feel you must try to win back your losses as soon as possible?
• When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
• Do you gamble until your last penny is gone?
• Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
• Do you feel depressed or even suicidal because of your gambling?
The more ‘yes’ answers, the more likely a gambling problem exists. For friendly and helpful advice from trained counsellors call the GamCare helpline on 0808 8020 133. The counsellor will listen to you carefully and encourage you to talk about your concerns. Sometimes just telling someone can be a relief, and is an important first step towards dealing with the problem. The GamCare Helpline is open 7 days a week 8.00am until Midnight. You can also visit the GamCare Website